Thomas T. H. Wan, Ph.D., MHS, is a professor emeritus of health management and informatics at the University of Central Florida (UCF). He was an associate dean for research for the College of Health and Public Affairs at UCF. He has taught at Cornell, Maryland, and Virginia Commonwealth University. He received his A.B. in Sociology from Tunghai University and completed his MA in Sociology and Ph.D. in Sociology/Demography from the University of Georgia. He chaired the Department of Health Administration at VCU (1990-1999). He completed his post-doctoral fellowship and earned his MHS degree in 1971 from the Johns Hopkins University School of Public Health. His research expertise includes healing environment design, healthcare informatics, health systems analysis and evaluation, long-term care, artificial intelligence applications in healthcare, clinical health services research, and structural equation modeling. He has conducted a national study on Rural Health Clinics in Accountable Care Organizations (ACOs) funded by NIH. This project enabled him to investigate the effects of changing delivery systems or healthcare reforms on efficiency and effectiveness of patient-centric care in the United States. He is an active board member of fifteen scientific journals. He is a Co-Editor-in-Chief of the Journal of Integrated Design and Process. He has published more than 215 articles, 27 book chapters and 15 books. His engagement in health services management research and consultation has helped the development of formal MHA graduate programs in Kazakhstan, Czech Republic, and Taiwan (Kaohsiung Medical University).

Hao-Yun Kao, Ph.D., is an associate professor and chair of the Department of Healthcare Administration and Medical Informatics at the Kaohsiung Medical University. He received his Ph.D. in Information Management from the National Sun Yat-Sen University. His expertise includes the evaluation of health information systems, health supply chain management, telematics and informatics. His publications appear in numerous scientific journals related to health information management.

Charles Shasky, Ph.D., MBA, is a principal of Biotechnomics in Richmond, Virginia. He was Chief of Medical Informatics at Aetna Health. He received his Ph.D. in Health Services Organization and Research from the Department of Health Administration at the Virginia Commonwealth University. Recently, he has completed his work at the Community Care of North Carolina, a state-wide community-based healthcare delivery research organization. He led a study team to identify how Medicare/Medicaid data could be used more effectively to guide health policy and research. He advocates strongly that meaningful use of medical data is essential for optimizing health care resources. His research interests include health services research, medical informatics, health information technology, biotech development, and pharmacoeconomics.

Fereshteh Mafakheri, Ph.D., PEng., is a faculty member at Concordia Institute for Information Systems (CIISE), Concordia University, Canada. Dr. Mafakheri’s research interests revolve around applications of data analytics and information systems in operations & supply chain management. Fereshteh’s research has been funded by NSERC and FRQNT. At Concordia, Dr. Mafakheri is directing Decision Modeling & Analytics Laboratory (DeciMAL) and is supervising several PhD and MSc students. She holds a PhD in Decision Science from the University of Montreal and has a mixed background in engineering and management disciplines, helping her to target multidisciplinary research activities and, bridging the socioeconomic and technological aspects in supply chain/logistics design and management. She will discuss the applications of big-data analytics in management of information and data-driven decision making across supply-chain of healthcare systems towards facilitating and improving the performance from time, cost, risk, and quality perspectives.

Sarah Matthews is a research scientist and consultant in public health, healthcare and modeling and simulation. With a B.S. in Chemistry, a Master of Public Health and a Master of Modeling and Simulation, Sarah’s career spans the gambit of research scientist in private industry to public servant as an applied epidemiologist for the Florida Department of Health. Among her accolades, Sarah has been published in numerous peer-reviewed journals and has been the recipient of several prestigious awards. Sarah is a PhD candidate in the Doctoral Program in Modeling and Simulation at the University of Central Florida, Orlando, FL with her research in technology acceptance in AI research and development within the public health domain.

Bill B.L. Wang, Ph.D., MHA, MBA, is a leader in health services management. He has served on numerous executive positions in healthcare organizations. He is on the faculties of Kaohsiung Medical University, National Defense Medicine, Taipei Medical University, etc. He received his Ph.D. in Health Services Organization and Research from the Virginia Commonwealth University. He has published extensively in leading healthcare journals. His expertise in examining market forces and organizational determinants of performance is invaluable to the workshop discussion.